Customer service with the MediaMate staff has been wonderful — every employee really has a vested interest in our success. The mission of MediaMate is to care deeply about the success of the college papers. MediaMate has instilled confidence in the students and staff they work with, and as a result of their diligence, MediaMate has helped reshape the Collegiate Times, the newspaper at Virginia Tech.
MediaMate is able to effectively manage the business side of school newspapers which allows us to focus more closely on what we’re trying to do - to promote and teach good journalism. Working with MediaMate has allowed me to prioritize the students. When it comes to the business of The Lantern, MediaMate is a great partner and resource.
MediaMate makes the business side of the newspaper simple, so that we may concentrate more closely on journalism itself. That’s exactly what we want and that’s what we get.
We quickly gained a high level of trust while working with MediaMate. The company was very responsive and our newspaper, The Lantern, is clearly a high priority for them. If there are issues, they are resolved quickly and effectively. There is definitely a high level of passion and commitment to the relationship. We’ve very much appreciated MediaMate’s efforts on the Lantern’s behalf and look forward to continuing this partnership in the future!
The professional trainers at MediaMate have prepared me well to become a successful sales representative. The lead trainer gave us helpful tools and weekly quizzes that were used to reiterate what we had learned in the training sessions. We were constantly engaged throughout the process, and as a result of the training, feel thoroughly prepared for what is to come!
The sales training at MediaMate has helped develop our school newspaper so much. Their professional sales team trains our amateur sales reps so that they are better prepared for what to expect, how to combat objections, and manage customer relations, and how to approach the client or close the ad. Our sales team has gained confidence, experience, and continued local business as a result of MediaMate’s efforts.
MediaMate is invaluable to a small newspaper with limited staff. They take care of everything, from sales to collection. And they are so responsive — I never have a problem getting in touch with someone. Any time I have asked for information, they’ve delivered it promptly.
The friendly staff at MediaMate is a pleasure to work with. They will tailor their services to your needs. Most importantly, they understand the conflicts and problems of college newspapers as many of their staff worked for their own college publications.
For a community college with a very limited staff and high turnover of staff, MediaMate has been a godsend. As a result of the results we have seen, I highly recommend MediaMate to other universities and colleges!
MediaMate has allowed us to be more efficient with how we advertise. Consistency is the best thing about their service. Since MediaMate handles all things concerning newspaper advertisements, students are able to pursue other opportunities on the newspaper that they would not have been able to do before.
It has been a pleasure working with MediaMate this year. They are always easily accessible. If I have any questions or problems, they are there. I have more time to work on other projects because MediaMate handles the advertising. Thank you so much!
Thank you, MediaMate, for the great [sales] training. I learned more from your professional trainers than from semesters of sales courses at school!
The staff at MediaMate are accommodating, friendly, easily reachable and are quick to response to any and all inquiries that are raised.
It has been a pleasure working with MediaMate! Their representatives are very friendly, helpful, and reliable.
My experience with MediaMate has been very positive. The sales staff is very helpful and willing to take the time to explain things and answer my questions.
MediaMate provides a great advertising management service. The staff are really helpful, and resolve problems or questions promptly.
I would definitely recommend MediaMate to another school or publication!